Delivery Information
SHIPPING/DELIVERY
We will ship most "in-stock" items within 72 business hours from the time the order was placed (weekends & holidays excluded). Our business does not process orders over the weekend nor does UPS deliver on Saturday. Delivery of out-of-stock or backordered items may take additional processing time. Normal delivery time is 5-7 business days from the date your order was received.
The standard shipping method is UPS or First Class Mail. When shipping Standard Ground Service to Alaska or Hawaii additional shipping charges may be manually added during processing. For packages weighing over 10 lbs. additional shipping charges may apply and will be added manually to your order at time of processing. Please email/call us prior to your order if you would like to receive an exact shipping/handling quote. Some items we provide come from different suppliers and are shipped separately. In some instances extra shipping time may be needed. If your order contains items from different suppliers and requires multiple shipments you will be charged for the shipping and handling accordingly. Please keep this in mind when placing your order. Please email/call us prior to your order if you would like to receive an exact shipping/handling quote.
All accepted International orders will have additional shipping charges manually added to the order during processing to account for the overseas shipment. Please email/call us prior to your order if you would like to receive an exact shipping/handling quote prior to ordering. All customs fees associated with international orders are the complete and whole responsibility of the customer. The Wrestling Mall & JR Wrestling Products are not responsible for any custom fees you may be charged by the carrier. Some items we provide are heavier in weight and will require extra shipping charges. Please keep this mind when placing your order. Some items requiring extra shipping charges are but not limited to mat tape mats body soap skin protectant mat dollies dummies scoreboards etc. If the item you wish to order is in question please feel free to call or email us for an exact shipping quote.
Express shipping is available at an additional charge for the continental US. All express orders received before 1 p.m. CST M-F will be shipped that same day. No delivery hour is guaranteed or implied. Express orders received after 1 p.m. CST M-F or on weekends are guaranteed to ship the following business day. For Overnight Delivery please add $35 to the original shipping cost for 2-Day Delivery please add $30 to the original shipping cost and for 3-Day Delivery please add $25 to the original shipping cost. All overnight orders received on Friday will not be delivered until the following Monday unless Saturday Delivery is requested. For Saturday Delivery please add $65 to the original shipping cost. Saturday delivery is not available in all areas. All 2-Day Delivery orders placed on Thursdays before 1 p.m. CST will arrive on Monday and all 2-Day Delivery orders placed on Friday will arrive the following Tuesday. Heavy items may require additional shipping charges for express delivery and will be added manually to your order during processing.
Complete order information and payment is essential to begin processing your order. JRWrestling Products will attempt to meet all stated delivery schedules but assumes no liability for delays due to our inability to obtain raw materials supplies or labor; or due to conditions over which we have no control including but not limited to misdirected mail computer malfunctions fax machine malfunctions delays of suppliers or carriers acts of war nature or any other causes.
Delivery times do not include holidays or weekends. Please do not call to check on your order until the designated delivery time has elapsed plus an additional two days.
If merchandise was damaged in shipment you must report the damage at once to your local carrier (UPS or Post Office). You MUST hold the original carton and damaged merchandise for inspection; otherwise no claim will be honored.